Today's gold (QAR/g)22K 44021K 42018K 360العربية
KOHINOOR KRAFTJEWELLERY
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Terms

Last updated: 22 October 2026

1. Who we are

This website is run by Kohinoor Jewellery W.L.L., a limited liability company (W.L.L.) registered in the State of Qatar under Commercial Registration No. 194658, trading as "Kohinoor Kraft Jewellery". By using the website or placing a request, you agree to these terms.

2. Custom-made pieces

  • Every piece is made specially for you, to the options and design you approve.
  • Photos and previews on the website are illustrations. Handmade pieces may differ slightly in shape and size.
  • Gold is hallmarked with its karat: 22K (916), 21K (875) or 18K (750).

3. Prices and quotes

  • Prices are based on the weight, the gold rate for the chosen karat and any stones, and include workmanship. The price may vary with the design and the work involved. All prices are in Qatari Riyals (QAR).
  • Prices shown on the website are estimates. We send you a quote with the total, the advance and a ready-by date.
  • The final price is based on the actual weight of the finished piece, which may differ from the quote by up to 5%.
  • The gold rate in your quote is fixed once we receive your advance.

4. Advance and payment

  • Your order is confirmed when you pay an advance, normally 30% of the quote.
  • The balance is paid in cash or by card when you collect or receive your piece.
  • We do not collect card details on this website.

5. Design approval and changes

  • We send you a drawing or render to approve. We only start making your piece after you approve it.
  • You can ask for changes before you approve. Changes after making has started may cost extra and take longer.

6. Cancellations and returns

  • You can cancel before you approve the design and receive your advance back in full.
  • Once you have approved the design and making has started, the advance can't be refunded, because the gold is set aside for your piece.
  • Custom pieces can't be returned or exchanged unless there is a manufacturing fault.
  • None of this affects your rights under Qatar's Consumer Protection Law (Law No. 8 of 2008).

7. Collection and delivery

We let you know when your piece is ready. You can collect it from our showroom or ask for delivery within Qatar. We may ask to see your QID or passport at collection.

8. Warranty and care

We repair any manufacturing fault free of charge within 6 months of collection. This doesn't cover damage from wear or accidents. You can bring your piece for cleaning and polishing at any time.

9. Designs and content

Our designs, photos, logo and website content belong to us. We may show photos of pieces we make in our portfolio unless you ask us not to.

10. Governing law

These terms are governed by the laws of the State of Qatar, including the Electronic Commerce and Transactions Law (Decree-Law No. 16 of 2010), and the courts of Qatar have jurisdiction. If the Arabic and English versions differ, the Arabic version prevails.